MUMOBILE Alerts Terms and Conditions

1. For the purpose of these terms and conditions, any "MUI", "We", "Us" and "Our" means Manchester United Interactive (MUI), Sir Matt Busby Way, Old Trafford, Manchester, M16 0RA. We are the promoter of the MUmobile Alerts Services (the "Service"). "You", or "Your" refers to you, the customer and user of the Service. By using the Service You are deemed to have accepted these terms and conditions.

2. The MUmobile Alerts service is available to UK and Ireland residents across all airtime operators and networks.

3. How much does it cost? Text message alerts cost 25p each in the UK and 50 Euro Cents in Ireland. The cost of calling 0870 750 7888 is your telephone provider's national rate or international rate if outside the UK. All charges are inclusive of VAT. The charges will appear on your next monthly mobile phone bill, or phone bill, or shall be deducted from your calling credit, if you have a prepay phone, or shall be invoiced directly to you if your mobile phone has been disconnected for any reason. Calling and receiving text messages when you are outside the United Kingdom and Ireland may be possible but foreign network operators may charge considerably more than the standard UK charge for calls or text messages.

4. Can I use the service? You must have a mobile phone that is capable of sending and receiving text messages. You must be the owner or legitimate user of the mobile phone used for the service and you must be authorised to incur charges on that phone and your network operators or service providers account must not be in arrears. The General Terms and Conditions of your network airtime service (or those of your service provider) and other network prepay service (as appropriate) shall also apply when using this service. In the event of any conflict, these terms and conditions shall apply. You must not use the service other than for your own personal private use or in any unauthorised way or modify, copy, sell or use the service for free (or try to do any of these things) unless permitted by MUI.

5. How do I terminate the service? You can terminate the service at any time by sending MUFC PREM STOP, MUFC STAN STOP, MUFC AWAY STOP, TICKETS PUBLIC STOP, TICKETS SEASON STOP or TICKETS MEMBER STOP to the service shortcode in your country.

6. Are there times when the service might change or not be available? Yes. Manchester United Interactive may withdraw all or part of the service or change the service generally, at any time for technical, commercial, public interest or operational reasons. In the event that the service is being permanently withdrawn we will publicise the withdrawal of the service in a way we consider is reasonable, for example sending you a text message. Depending on the reason for the suspension, withdrawal or change, it may not always be possible to give advance notice. In the event of a change to the price, this will be advertised prior to the price change taking effect in marketing material. You accept that you will be liable to MUI if you are in breach of these terms or allow others to use your mobile phone in breach of these terms. MUI may suspend or withdraw the ability for you to use the service if you are in breach of these terms.

7. Helpline. If you have any enquiries or problems concerning the service, please contact customer support on 0870 750 7888 from your UK mobile phone charged at your telephone provider's national rate or international rate if outside the UK.

8. Limitations. Although every effort has been made to provide accurate information on this service, neither MUI, nor any of its employees, their suppliers, nor any of their employees, make any warranty, expressed or implied, or assume any legal liability (to the extent permitted by law) or responsibility for the suitability, reliability, timeliness, accuracy or completeness of the service or any part thereof. In no event shall MUI or any of the other parties involved in the provision of the service be liable for any losses, damages, costs or expenses arising from or in any way connected with any errors, defects, interruptions, malfunctions or delays in the provision of the service. You recognise that the service may, from time to time, be adversely affected by events outside our control. You acknowledge that the content, performance, message and data transmission is subject to the enabling technology on which it is based and may be adversely affected by network performance and other operational factors beyond our control, including, without limitation, congestion, network coverage, dropped connection, the performance of wireless enabled devices and the maintenance of a secure network connection. MUI is not to be responsible for any failure to deliver text messages to you if your mobile phone is not switched on, your mobile phone is not in coverage or for any other reason cannot be reached, you have a bar on text messages, you are a prepay customer and you have run out of calling credit, your message mail box is full and has no additional memory to receive additional messages or for any other reason which is out of Vodafone's control or out of the control of any third party who is delivering the message.

9. Operation of the Service. The service is operated by a third party supplier on behalf of MUI, with the exception of one element which is the Ticket Availability Alerts (offered as part of premium package only) which is operated by Manchester United Limited. By using this service you agree that MUI may pass your mobile number to Manchester United Limited, for the purpose of sending free of charge text messages to inform customers when tickets are available for Manchester United Limited home matches.

10. Personal Information. MUI would like to pass your mobile phone number to Manchester United Limited so they can send you information about special offers, competitions and services offered by Manchester United and pass it on to third parties in relation to products or services which Manchester United Limited believes you may be interested in, as more fully set out in Manchester United Limited's Privacy Policy. If you do not wish your mobile number to be passed to Manchester United for such marketing purposes, amend your subscription via the sign up page here. To read the Privacy Policy of Manchester United Limited click here.

11. Intellectual Property Rights. All rights are reserved to MUI and may not be reused in any way or copied in whole or part without prior written permission from MUI.

Copyright © MUI 2006. MU SMS TICKET ALERTS SERVICE TERMS & CONDITIONS

The Customer's attention is drawn to the following terms and conditions for use of the Service. Please read these carefully before registering a Cellular Phone with the Service. The Customer will be legally bound by these terms and conditions whether or not he/she chooses to read them and by registering for use of the Service the Customer will be taken to have read, understood and accepted these terms and conditions in the same way as if he/she had signed a printed version. These terms and conditions will continue to apply every time the Customer uses the Service but MU reserves the right to amend these terms and conditions at any time and any changes to these terms and conditions will be notified to the Customer via its Website. The Customer's continued use of the Service after such notification will constitute acceptance of such revised terms. MU reserves the right to terminate the Customer's use of the Service if the Customer does not accept all of the changes.

These terms and conditions cover the supply of information services by:

Manchester United PLC of Sir Matt Busby Way, Old Trafford, Manchester M16 0RA registered in England and Wales No 2570509 ("MU");

to the owner/legitimate user of the Cellular Phone registered with the Service on such Cellular Phone ("the Customer").

IT IS AGREED as follows:

1. Definitions

Unless the context otherwise requires:

"Cellular Network" means any or all digital cellular network(s) operated within the UK; "Cellular Phone" means a digital cellular handset capable of interfacing with an IVR system and/or receiving SMS information services connected to the Cellular Network;
"IVR" means an Interactive Voice Response system which allows a Cellular Phone user to interact with a process through a dual-tone multi-frequency telephone pad;
"Registration" means the process whereby the Customer places a call to and is answered by an IVR interface and receives a recorded spoken confirmation that the cellular phone used to place the call has been successfully added to the database of service subscribers;
"Service Provider" means the party with whom the Customer has a contract to use the Cellular Phone where such party is not the Cellular Network to which the Cellular Phone is connected;
"SMS" means a text messaging facility used by MU to provide the Service over the Cellular Network;
"the Service" means the provision in the United Kingdom of information by MU to the Cellular Phone of the Customer which was ordered by the Customer or any third party by activating the Service using an IVR interface;
and "Website" means the MU website currently located at http://www.manutd.com or any replacement site as MU may, at their sole discretion, from time to time direct.

1.1 Unless otherwise specified, words importing the singular include the plural, words importing any gender include every gender and words importing persons include bodies corporate and unincorporate; and (in each case) vice versa.

2.Conditions

2.1 The following conditions apply:
i) this agreement governs the provision of the Service by MU;
ii) the Customer is responsible for providing and maintaining a Cellular Phone and ensuring connection to a Cellular Network suitable for receiving the Service; and iii) the Customer warrants that he/she is the owner or legitimate user of the Cellular Phone which he/she uses to register for or otherwise access the Service.

3. Term of Agreement

3.1 The term of this agreement commences from the time of Registration and remains in force until such time as the Customer cancels the subscription through selecting that option through the IVR or until such time as MU cancels this agreement, whichever is sooner.

4. Service Provisions

4.1Because of the fast changing nature of ticket availability and the vagaries of the Cellular Network and because it is possible that the Customer may use the Service in a way not contemplated by MU the Customer acknowledges that MU responsibilities extend only to the provision of indicative information. For the avoidance of doubt:
i) MU make no warranties, express or implied, as to the information to be obtained by the Customer or any person or entity from the use of the Service;
ii) MU make no warranties, express or implied, with respect to the fitness for a particular purpose or use of the Service; and
iii) MU shall have no liability to or through the Customer for lost profits or consequential loss or damage arising from the use of, or inability to use, for whatever reason, the Service.

4.2 MU will use their reasonable endeavours to ensure the uninterrupted and timely supply of the Service and to take all reasonable steps at their own expense to correct any error, omission or mistake in the Service but:
i) MU shall be under no liability for any error in nor for any delay or failure in the transmission of the Service to the Customer; and ii) MU do not provide any warranty as to the accuracy and completeness of the information provided through the Service; and
iii) any such liability as might arise (which is not admitted) shall be limited to the charge made to the Customer for the message from which such liability occurred.

4.3 The Customer also recognises that the Service may from time to time be adversely affected by local geography, topography and/or atmospheric conditions and/or other causes of interference and/or network coverage of his chosen Cellular Network and/or other event that is outside the control of MU.

4.4 A request by the Customer for any change and/or variance in the Service shall be made by selecting the appropriate option via the IVR , or via other prescribed methods as may be introduced from time to time, and advertised as appropriate methods of registering for or altering the Customer's use of the Service. For the avoidance of doubt, MU are under no obligation to accept any request made under this clause 4.4.

5. Prices and terms of payment

5.1 Prices for registering for the Service shall be charged at national telephone call rates, which are currently charged at a range of rates per minute depending on the Customer's tariff plan with their Cellular Network.

6. Warranties and Liabilities

6.1 The Customer shall not damage, interfere with or disrupt access to the Service or do anything which may interrupt or impair its functionality 6.2 The Customer shall indemnify and keep MU indemnified against any claim by any third party alleging loss and/or damage as a result of the Customer's use, or inability to use, the Service including but not limited to a breach by the Customer of clause 7 of this agreement.
6.3 Except as expressly provided in this agreement by MU all representations, warranties and conditions whether expressed or implied by statute or common law or otherwise in relation to the Service are hereby excluded to the fullest extent permitted by the law.

6.4 Nothing herein shall have the effect of excluding or restricting the liability of MU for death or personal injury resulting from its negligence.

7. Intellectual Property Rights

7.1 The Service is only intended for the Customer's personal use. The Customer may not publish, copy, re-distribute or otherwise exploit any data received directly from the Service for any commercial purpose. In addition the Customer acknowledges that there are valuable intellectual property rights in and to any data which is not within the public domain and no licence is granted to the Customer in respect of any such rights, except to the extent required for the Customer's personal use of the Service.

8. Data Protection

8.1 Any personal data relating to the Customer will only be used by MU in accordance with current data protection legislation. Such personal data will be collected, processed and used by MU or its commercial partners for the purpose of registering the Customer for the Service, providing the Service and facilitating any transactions which the Customer may enter into through use of the Service.
8.2 From time to time MU or other carefully selected companies or organisations may send the Customer details of promotional offers or other services (including financial services) they are providing. The Customer may decline to receive such details by unsubscribing via the IVR, or by e-mailing MU at tickets@manutd.co.uk or by, or by writing to Ticket News Service, Ticket Office, Manchester United, Sir Matt Busby Way, Old Trafford, Manchester, M16 0RA.

9. Variation

9.1 MU may vary the terms and conditions of this agreement to take account of new legislation, statutory instruments, Government Regulations or Licences or similar matters provided that any such variation is clearly published on the Website and/or advertised in other media where details of the Service is provided on a regular basis. Continued use of the Service thereafter will be deemed to constitute acceptance of any such variation.
10. Assignment

10.1 The Customer shall not assign any of its rights or obligations under this agreement without the prior written consent of MU which shall have the right to assign or otherwise, delegate all or any of their rights or obligations under this agreement.

11. Suspension and Termination

11.1 The Service may be suspended or terminated immediately by MU without prejudice to any of their accrued rights if they consider that the Customer is in breach of any of the provisions of this agreement.

11.2 Without prejudice to the provisions of this clause 11, MU shall be entitled to discontinue the Service on 7 days notice to the Customer.

11.3 The termination of this agreement shall not effect any pre-existing liability of either party to the other hereunder or affect any right of either party to recover damages or pursue any other remedy in respect of any breach by the other party of the terms and conditions thereof.

12. Law
12.1 This agreement shall be governed by English law and the parties hereby submit to the exclusive jurisdiction of the English courts.